Responsible Gambling
At 8ty8 we take player safety seriously and are committed to promoting controlled play. This page explains the practical steps we offer so you can manage your activity, limits, and time on the site. We want every session to remain enjoyable and within your control, and we encourage you to use the tools below if you ever feel play is getting out of hand.
Our player protection principles
We believe in clear options, easy access to controls, and prompt support. We provide account-level tools so you can control how much and how often you play. We also encourage customers to make informed choices, take breaks when needed, and reach out to our support team if they have concerns about their gambling behaviour.
Activity-control tools
You can find responsible-gambling tools in your account settings. Common controls include deposit limits, wagering checks, cooling-off periods, and self-exclusion. If you need help setting any option, contact our support team via live chat or email through the site and a representative will guide you through the process.
Deposit limits
Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased from your account settings, and changes may include a waiting period to ensure decisions are deliberate. We recommend choosing limits that match your personal budget and financial priorities.
Loss limits and time limits
Loss limits help you cap net losses over a set period, while time limits and session reminders can prompt you to take breaks. Use these tools to manage session length and frequency. Regularly reviewing your activity can help you spot patterns and adjust limits as needed.
Self-exclusion and account breaks
If you need a longer break, self-exclusion lets you suspend access to your account for an extended period. Self-exclusion is a firm step designed to give you space from gambling. To activate self-exclusion, follow the instructions in your account settings or contact our support team for assistance.
Recognizing signs of problematic behaviour
Signs to watch for include spending more time or money than intended, neglecting responsibilities, chasing losses, or feeling distressed about gambling. If you notice these behaviours in yourself or someone you care about, consider using limits, taking a break, or seeking outside help.
Practical tips to stay in control
- Set and stick to deposit and time limits before you start playing.
- Treat gambling as entertainment, not a way to make money.
- Take regular breaks and avoid playing when stressed or upset.
- Check your account activity regularly to review spending and session length.
Professional help and further support
If you feel you need additional help beyond our tools, we encourage you to seek professional support. Local counselling services and support organisations can offer confidential guidance. If you’re unsure where to start, contact our support team and we can point you to general resources and next steps.